Booking Policies & Procedures

Booking Policies & Procedures: 

Once you have submitted your information through the Temple Deanna Photography page, messenger, or via telephone communication, you can expect a response via email/messenger/text/call within 24 hours. Timing and location details will be discussed at that time. Once we have decided on a date, a non-refundable deposit for 20% of the session fee will be due within 48 hours in order to secure your date (unless otherwise discussed). This will be applied to the total cost of the session.  Once the payment is made, you are booked for your date and you will receive a confirmation that the payment has been received. The session deposit is nonrefundable. The remainder of the session fee is due before or at the time of your session. Temple Deanna Photography will not edit nor deliver photographs that have not been paid for. Please see cancellation/rescheduling policies below. 

Booking/Cancellation/Rescheduling Policy:

If your date needs to be changed once you have booked your session, you have one reschedule allowed. You must contact us via email, phone, message at least 48 hours in advance to reschedule your session. If any cancellation occurs 24 hours before your session, you may lose out on your deposit or it may be applied to a future booking date. For weather cancellations, you will receive an email/message to let you know your session needs to be cancelled. Temple Deanna Photography has the ultimate decision on if the session needs to be rescheduled due to weather conditions, etc. If your session is cancelled due to weather, you will receive an email/message with a list of dates that she is available to reschedule your session.